Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to raise a responsible gambling concern, this page explains how to reach us and what to expect when you do.
How to Contact Us
Email is the most direct route to our editorial team. Write to us at [email protected] and a real person will read your message. We aim to reply within two working days — during busy periods it may take a little longer, but we will always follow up.
To help us get back to you faster, mention the nature of your enquiry in the subject line. A short description — "correction request", "bonus query", "partnership enquiry" — means we can route your message to the right person straight away.
What You Can Write to Us About
There is no query too small. The most common reasons readers get in touch are listed below, but we welcome anything relevant to our coverage of online casinos in the US.
- Accuracy and corrections — If a bonus figure, licence detail or withdrawal time looks out of date, please flag it. We take factual accuracy seriously and will review and update content promptly.
- Casino and free spins questions — Not sure how a wagering requirement works, or what conditions apply to a free spins offer? Ask us and we will point you to the right information or explain it directly.
- Responsible gambling concerns — If gambling has stopped being enjoyable, or is affecting your finances or wellbeing, please say so in your message and we will direct you to the appropriate support services straight away. You can also visit the National Council on Problem Gambling or call the confidential helpline on 1-800-522-4700 at any time.
- Editorial feedback and suggestions — Have a topic you would like us to cover, or a casino you think belongs in our comparisons? We read every suggestion when shaping future content.
- Partnership and commercial enquiries — If you represent a casino brand or a related organisation and would like to explore how we work together, introduce yourself and outline what you have in mind. Note that commercial relationships do not determine our editorial rankings.
- General site questions — Anything unclear about how we research, rank or review casinos is fair game.
What Happens After You Write to Us
Every message is read by a member of our team — we do not use automated responses in place of a genuine reply. Once we have reviewed your message, we will respond from the same email address, so check your inbox (and spam folder, just in case) within two working days.
For correction requests, we investigate the specific claim before updating the page, and we will let you know what we found. For responsible gambling concerns, we prioritise those messages and respond as quickly as possible.
A Note on Our Editorial Standards
Our reviews of US online casinos — including the free spins offers, welcome bonuses and payment methods we cover — are based on independent research and verification. We only feature licensed, regulated casinos. Commission earned through referral links does not influence a casino's position in our rankings; that is determined by editorial assessment alone.
We review bonus terms alongside the headline offer, because a free spins deal with a 60x wagering requirement is a very different proposition from one at 20x. If you ever find that our coverage does not reflect current terms, please tell us — reader feedback is one of the most reliable ways we keep information current.
Responsible Gambling Resources
Online casino gambling in the US is for adults aged 21 and over, and is only legal in states where it is specifically regulated. If you or someone close to you needs support, the following organisations offer free, confidential help:
- National Council on Problem Gambling (NCPG) — helpline 1-800-522-4700, available 24/7
- Gamblers Anonymous — peer support meetings and online resources at gamblersanonymous.org
- National Problem Gambling Helpline Chat — text-based support at ncpgambling.org
- State self-exclusion programmes — each regulated state offers a self-exclusion register; contact your state gaming authority for details
You can also find guidance on setting deposit limits and using responsible gambling tools across the casinos we review.
What We Ask of You
We ask only that you give us enough context to help you properly. If your question is about a specific casino or offer, naming it saves time. If it is a correction, pointing us to the page URL is the fastest way for us to find and check the relevant content.
We look forward to hearing from you.